Whether it’s working out what CRM software’s right for you? How it could benefit you? How to get people to use it? Or, even if it’s right to change the platform in the first place. We can help.
For the last twenty years, we’ve been helping organisations large and small, answer these questions – and many more.
Take the first steps to unlocking CRM’s rich potential with a free initial consultation.
We work with a range of private and public sector organisations helping them implement solutions generally between 10 and 250 users. Customers include:
Explore Our Services
CRM Discovery
With Discovery the aim is to tightly define the opportunities for CRM to generate value, as well as the shape of the solution, the phasing, the costs, and best-fit technologies. In essence, everything you need to deliver a high-return CRM project.
We combine our knowledge of the art of the possible, industry trends, best practices, and lessons learned, with our business analysis skills, to work with you to develop and document a solution blueprint for a system that will really make a difference.
CRM Implementation
Over the last 20 years, we’ve been able to recruit and retain some of the best consultants in the industry and offer a range of technology-agnostic implementation services including system design, build, integration, and data migration.
CRM Software Selection
The CRM market can be a confusing place. The wide range of technology options means that choosing the right software for your organisation can be challenging and time-consuming.
We can help you find the platforms that best meet your and can support your procurement processes, for example by drafting tender documentation, reviewing responses, and negotiating pricing and terms.
CRM Project Management
Our project management team has at least 10 years’ of CRM experience, and has worked with a wide range of CRM technologies and clients.
We operate a flexible, ‘on-demand’ approach, where we agree how much time you need each month, which means you don’t have the expense of contracting someone full-time if it’s not needed.
This combination of flexibility and proven experience allows us to reduce project costs while ensuring the delivery of a successful project even against the most exacting timelines and budgets
Audit and Value Maximisation
Many businesses have spent a lot of money on CRM technology and related implementation services, but aren’t sure if the systems are generating a real return on investment, or how to best address the situation if not.
Value Maximisation is designed to answer these questions. This engagement assesses your current situation and delivers a prioritised action plan designed to help you quickly and cost-effectively realise more benefits from your existing technology platforms and address any identified issues.
Why Independent Matters
The problem with software vendors is that their focus is on selling software and pleasing their shareholders, not helping you implement a system that makes a difference.
By contrast, as independent CRM consultants, we don’t have software to sell, so our focus is helping you find what’s right for you, buy it at the best price, and deploy it in a way that adds genuine operational value.
20 Years of Experience
Mareeba was set up in 2004 to meet the demand for independent, informed, accessible, and unbiased advice. Twenty years on, we’ve worked on several hundred CRM projects, with businesses large and small, spanning multiple sectors – both private and public – involving a wide range of technologies including: Microsoft Dynamics CRM, Salesforce.com, Sugar CRM, Sage CRM, Infor CRM, SalesLogix, Pivotal, ThankQ, Raiser’s Edge, BPM Online, Workbooks, Hubspot, Super Office, Capsule, vTiger, Gold Vision, Pipedrive, Insightly, Act, Maximiser, and Goldmine.
Schedule your call with a senior consultant
By the end of this consultation, you will have a clear understanding about how you can best implement a CRM system that makes a real difference. Just find a time that works for you, and I look forward to meeting you soon. The call is perfect for:
Customers
enquiries@mareeba.co.uk
Kings Head House 15 London End Beaconsfield HP9 2HN
+44 (0) 1494 256 330
Discussing potential software options
Identifying potential costs
Estimating timelines
Discussing how best to approach the project